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Discussion topic: Throttling

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This message was authored by: Gorge2016

Message posted on ‎08 Feb 2025 02:06 PM

Throttling

Why are sky throttling my broadband ?
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Avatar for Chrisee
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Message posted on ‎08 Feb 2025 02:19 PM

Re: Throttling

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@Gorge2016 incredibly unlikely Sky are doing snything deliberate . There could be a technical issue causing a slow down why do you think its throttling?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎08 Feb 2025 02:27 PM

Re: Throttling

Definitely  throttling  ! Sky app shows 54mbs even when it's  not switched on !

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Message posted on ‎08 Feb 2025 02:47 PM

Re: Throttling

Posted by a Superuser, not a Sky employee. Find out more

@Gorge2016 The speed test in the app are run at regular times the figure is simply the result of the last test. The connection check is annoying as it doesn't pick up,a connection is down until the hub does not renew its IP lease. 

 

If you have a black hub post its coonnection stats as they can show what is going on see Sky Hub statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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