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Discussion topic: The sky account holder has left my property how can i cancel and have sky in my name

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This message was authored by Magpiehfx This message was authored by: Magpiehfx

The sky account holder has left my property how can i cancel and have sky in my name

My partner has left our property and the sky account including broadband is in her name, she can't be contacted and I can't sign in or speak to anyone as I don't have any details, I need it removed so I can have a new account in my name, any advice? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: The sky account holder has left my property how can i cancel and have sky in my name

Posted by a Superuser, not a Sky employee. Find out more

@Magpiehfx 

I'm afraid you won't be able to cancel. The account holder has to cancel. Who pays the bill? If it's you you could cancel further payments but any attempt to contact the account holder is likely to be directed at your address. Perhaps try to get a message to her via family or mutual friends. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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