27 Feb 2024 01:02 PM
Hi everyone
I just moved house so I changed the wifi address and today my wf will be activated but the connection between the wifi and the socket is on the wall it doesn't fit so what should I do?
27 Feb 2024 01:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAh I see now.
You need a microfilter, they can be had from almost any local or online electronics store. Here is an example from Amazon.
27 Feb 2024 01:22 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Luctram
Struggling to understand what you mean. Could you post a photo?
27 Feb 2024 01:28 PM
Thanks for your question, could you please show me how can i find out where's post pictures and video
27 Feb 2024 01:34 PM
27 Feb 2024 01:36 PM
27 Feb 2024 01:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAh I see now.
You need a microfilter, they can be had from almost any local or online electronics store. Here is an example from Amazon.
27 Feb 2024 01:49 PM
@jamesn123 wrote:Ah I see now.
You need a microfilter, they can be had from almost any local or online electronics store. Here is an example from Amazon.
Oh, I don't know about that, thanks for you help. Do you think it will be fit with mine
27 Feb 2024 01:55 PM
Posted by a Superuser, not a Sky employee. Find out more
A plug-in microfilter converts a single BT jack socket to twin sockets: an RJ11 for data to an internet router (the purple end you are holding) and a BT socket, which is probably obsolete in your case as the BT jack socket on the rear of the Hub will be the active one.
27 Feb 2024 02:11 PM
thanks for your answer, do you think it will fit with mine
27 Feb 2024 02:14 PM
27 Feb 2024 02:15 PM
Posted by a Superuser, not a Sky employee. Find out more
Yes: all plugin microfilters perform the same function and have the same sockets.
27 Feb 2024 02:20 PM
@TimmyBGood @That's great, you help me a lot
thank you so much
29 Feb 2024 06:09 PM
hsvdgsh ksks
29 Feb 2024 06:18 PM
@TimmyBGood I hope not to bother you. I bought the microfilter and installed it but I don't understand why my wifi still can't connect, do you know why?
. Hope you will answer. Thank u
29 Feb 2024 06:41 PM
No problem. Browse or search to find help, or start a new discussion on Community.
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