Technical assistance broadband

[Tim2601]

Hi,

I desperately need to speak to a person re broadband technical issue. I can't find how I can possible do this - appear to be in a loop with some ai. All that's is doing is making we want to leave sky altogether! 

I can only connect to some websites and not others. The only clue I have from the auto phone calls is there is an issue other my in home setup. 

it's not a internet security issue as I have disconnected Norton. 

please help 

thanks 

Tim 

[caesarome]

Have you tried turning off your broadband hub for 10 minutes before powering it back up then waiting a further 5 minutes before checking if you can now access these other websites ?