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Discussion topic: Switching from another provider

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This message was authored by giorgapost This message was authored by: giorgapost

Switching from another provider

Hello,

 

my contract with my previous broadband provider expires on 1st of August. When should I apply for Sky broadband, so that I switch provider around that date?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Switching from another provider

Posted by a Superuser, not a Sky employee. Find out more

@giorgapost  Most broadband switch take a minimum of 10 working days to complete if they are on the Openreach Network

 

There are exceptions to this.

 

If your with an Altnet such as Virgin Media, Community Fibre, City Fibre etc then these use their own networks and moving to Sky broadband would mean a new line/service on the Openreach network.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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