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Discussion topic: Broadband issue

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Avatar for Sheena86
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This message was authored by: Sheena86

Message posted on ‎01 Jul 2024 10:48 AM

Broadband issue

Connected broadband, todafs first day,  worked ok but now its not working?? Have tried online help things to no avail 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎01 Jul 2024 05:29 PM

Re: Broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@Sheena86  Which router did Sky supply you with from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

Follow it to see what lights are on the router and the colour to see what the possible issue is and if you get no further forward come back let us know.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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