Swapping Sky Max Hub for another

[M+B]

I got a replacement hub delivered today. I swapped it with my previous (faulty) one, however even after two-plus hours the My Sky app is still showing the old one. And the Spy Pods are still blinking!!

[Chrisee]

@M+B You nedd to get Sky to sort this so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Lisa-P1987]

Thanks for escalating this. We’ve sent M+B  an invite to chat.

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