03 Jul 2024 01:52 PM
Despite the Sky checks telling me all is well with my WiFi & broadband the speed is unbearably slow. If you follow the Sky prompts if you're still having issues it takes you here rather than a Sky advisor. How can I get this sorted ?
04 Jul 2024 08:40 AM
Posted by a Sky employeeHi there @QueenTup , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Jul 2024 08:38 AM
Posted by a Sky employeeWe are still looking to help you @QueenTup . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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