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Discussion topic: Splitting SSID between 2.4 and 5.0 ghz

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This message was authored by: JohnPSD

Splitting SSID between 2.4 and 5.0 ghz

Hi everyone 

I have a green feathers bird box camera which requires 2.4ghz connection

 

my sky router is a combination of 2.4 and 5.0

 

there are suggestions of how to set up separate channels on the router, which I don't fully 7nderstand but my sky advisor says they don't recommend it as it can give problems with other devices.  Does anyone have any experience of having done this, and did it. Cause problems.  Are there any other workarounds?

 Thanks all

 

 

 

 

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This message was authored by: mae-3

Re: Splitting SSID between 2.4 and 5.0 ghz

@JohnPSD 

 

Splitting the wireless 2.4Ghz & 5Ghz wireless bands is fine and you'll likely need to do it to get the cameras working. There is a document on the Sky site that explains how to split the wireless bands.

 

 

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by: mae-3

Re: Splitting SSID between 2.4 and 5.0 ghz

@JohnPSD 

 

This is the document one needs to split the wireless bands:-

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610 

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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This message was authored by: JohnPSD

Re: Splitting SSID between 2.4 and 5.0 ghz

Thanks Mae

 

i did see this article. As I said in my note I was wondering whether anyone had had any difficulty with their network devices after setting up separate channels, or alternately were able to report a good experience

This message was authored by: mae-3

Re: Splitting SSID between 2.4 and 5.0 ghz

@JohnPSD 

 

I have my wireless bands split and it is a good experience all around. 😀

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by: mae-3

Re: Splitting SSID between 2.4 and 5.0 ghz

@JohnPSD 

 

The Sky Advisor is wrong, splitting the wireless bands is common and works better because then you can put high throughput devices on 5Ghz band and IoT/cameras on 2.4Ghz manually.

 

I've never seen anyone have issues with splitting the wireless bands it usually works better than combining the wireless bands and allowing the device/mesh to do it for itself and get allocation to the wireless band wrong, and I've seen numerous and set numerous internet systems up in my life.

 

But the best of all worlds is to use a router that supports multiple SSIDs and allows everything to be done, split and combined which my wireless router does, fortunately.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by: Cornelia

Re: Splitting SSID between 2.4 and 5.0 ghz

Hi, I have just come across this discussion from early this year. I have solar panels and my app for it is no longer working and my provider also said it only works with 2.4ghz. I just called Sky (before seeing this) and they said the same - i.e not recommended as it will slow everything else down. I am more inclined to trust your views and the document link submitted. However I am not a techie by any means and am not sure how strait forward this is.

How will I know if my router supports this? If I go on the IP address etc?  Not sure what an SSID is. And more important.....IF (after splitting) everything does slow down in the house.....can I revert back easily? Many thanks for any advice.

This message was authored by: Highlinder

Re: Splitting SSID between 2.4 and 5.0 ghz

Posted by a Superuser, not a Sky employee. Find out more

@Cornelia  Which router do you have from Sky shown in the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Cornelia

Re: Splitting SSID between 2.4 and 5.0 ghz

It's the Sky Broadband Hub

This message was authored by: Highlinder

Re: Splitting SSID between 2.4 and 5.0 ghz

Posted by a Superuser, not a Sky employee. Find out more

@Cornelia  The information on how to split the 2.4 & 5.0 Wi-Fi bands is in the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Cornelia

Re: Splitting SSID between 2.4 and 5.0 ghz

Thank you so much. I will definitely give it a try 😊

This message was authored by: Cornelia

Re: Splitting SSID between 2.4 and 5.0 ghz

@Highlinder . Sorry for another question. Sitting in front of this now. Managed to log into the IP address and untick the 'Synchronise 2.4GHz and 5GHz setting' and Apply.

Do I now need to switch off my Router to make this work or not?

This message was authored by: cookiemonsteruk

Re: Splitting SSID between 2.4 and 5.0 ghz

Posted by a Superuser, not a Sky employee. Find out more

@Cornelia 

 

Have you also renamed the 5ghz by adding something lile -5ghz at the end of the 5ghz wifi ssid?

 

You otherwise shouldn't need to reboot the hub

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: Cornelia

Re: Splitting SSID between 2.4 and 5.0 ghz

I have only renamed the 2.4 GHz to 'Sky......2.4GHz. I left the renaming of the 5GHz because it said only rename 1? After that I just clicked 'Apply' and in the main menu it is now showing the 2 but wasn't sure if I need to do anything else? Also I suppose I don't need to do anything on my devices such as iPhone, IPad, Desktop Pc, TV etc?

This message was authored by: cookiemonsteruk

Re: Splitting SSID between 2.4 and 5.0 ghz

Posted by a Superuser, not a Sky employee. Find out more

@Cornelia 

 

The only thing to remember is that if you are setting up a 2.4ghz only device that uses a mobile app is to make sure the mobile is set to use the renamed 2.4ghz ssid and that device will automatically use the mobile device settings

 

Otherwise set up devices as usual. Dual band devices.  Tv's,games consoles etc, will see both ssids so choose the appropriate ssid on that device and enter the wifi password

 

Tv,' games consoles etc ethernet if possible otherwise use 5ghz

 

Ring doorbell , mobile phones, use 2.4ghz

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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