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Discussion topic: Someone's lying!

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This message was authored by: abraxis797

Someone's lying!

Why am I only showing 1.4- 2.0 MPs, and everything is buffering, when you say I'm getting 19?

What am I paying you for?

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This message was authored by: TimmyBGood

Re: Someone's lying!

Posted by a Superuser, not a Sky employee. Find out more

@abraxis797 

 

If you post your Hub stats, we'll have some information about your particular phone line and internet connection to work with.

 

Note that it's speed arriving at the Hub which counts against the minimum speed guarantee, not speed test website results on a wireless device.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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