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This discussion topic has been answered Discussion topic: Slow wifi

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This message was authored by: JKIRBY83

Slow wifi

Hello, my WiFi has been very slow for the last couple of weeks, it was reported that the issue has been resolved but it definitely has not. There is 100% a problem, I work from home 2 days a week and work about 10 feet away from the hub and have constant buffering slow email downloads along with spreadsheet issues, can this be resolved asap please?


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This message was authored by: Daniel0210 Answer

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@JKIRBY83 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

If the Wi-Fi has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

It's worth adding that Sky broadband discussed here is a domestic service and whilst Sky are fine with its customers working from home using it for this purpose they won't receive additional or quicker support.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@JKIRBY83 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

If the Wi-Fi has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

It's worth adding that Sky broadband discussed here is a domestic service and whilst Sky are fine with its customers working from home using it for this purpose they won't receive additional or quicker support.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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