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Discussion topic: Slow internet speeds

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This message was authored by Discodave This message was authored by: Discodave

Slow internet speeds

Sky's broadband checker is telling me I'm getting 36gb download speeds but other sites are showing 7gb - it is really slow so I'm not convinced Sky's own is correct - any suggestions of what I can do? Thank you

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Slow internet speeds

Posted by a Superuser, not a Sky employee. Find out more

@Discodave Sky's test shows your line access speed(that is the speed your router connects to the cabinet/exchange), independent tests show the throughout to your device and that will always be slower due in part to the unavoidable overheads(around 8%) and inevitably interference if using wireless.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Slow internet speeds

Posted by a Superuser, not a Sky employee. Find out more

@Discodave 

As mentioned already the Sky check shows the line speed from cabinet to your hub. Whereas any other speedtest is often slower because you are using WiFi rather than ethernet. Have you run an ethernet based speedtest?

 

I'd also note that the correct unit is 'Mbps' not 'gb'

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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