09 Sep 2023 02:32 PM
I've just logged into my "My Sky" , checked my speed and it's 73mbs which is good, then if I scroll down the page it says "want faster broadband" and advertises 500mbs for £35 a month for 18 months, but when I click buy now it add the package to my basket with a price of £52
any ideas why
I've included screen shots
09 Sep 2023 02:41 PM
Posted by a Superuser, not a Sky employee. Find out more
Best to call sky on 150 from your sky landline or
Contact sky as below
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
09 Sep 2023 09:46 PM
Hi,
I managewd to upgrade by talking to someone via the webchat functionality.
It's pretty straight forward and worth it
10 Sep 2023 11:44 PM
The same was happening to me. I called them, spoke to Tanya (if I remember her name correctly) and she was able to get me the lower price.
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