01 May 2023 08:46 PM
Hi All
Just pondering moving over from BT...how ever I seem unable to get hold of anyone from Sky on live chat...bot just sends me round in circles. Are you able to speak with someone easily?
Looking on Trust Pilot TalkTalk seem really active in following up with reviews. They were easy to get hold of on live chat....Comparing to Sky...who dont seem to engage at all with Trustpilot feedback and liek I say can't seem to speak with an agent on live chat. Just asking before I kick BT into to touch
01 May 2023 08:54 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky don't do sales by online chat. As most isp's. You would need to follow the link below and click on i need more help
Contact sky as below
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
01 May 2023 10:17 PM
Great thank you.
That was my fear that they don't don't engage directly with potential customers.
Thank you.
01 May 2023 11:08 PM
Posted by a Superuser, not a Sky employee. Find out more
Just wondering apart from today how are sky going proactively contact you when they don't have any contact details.
. You do have to ring them.
No problem. Browse or search to find help, or start a new discussion on Community.
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