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Discussion topic: Sky support

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This message was authored by gappyuae This message was authored by: gappyuae

Sky support

Hi All

 

Just pondering moving over from BT...how ever I seem unable to get hold of anyone from Sky on live chat...bot just sends me round in circles. Are you able to speak with someone easily? 

 

Looking on Trust Pilot TalkTalk seem really active in following up with reviews. They were easy to get hold of on live chat....Comparing to Sky...who dont seem to engage at all with Trustpilot feedback and liek I say can't seem to speak with an agent on live chat. Just asking before I kick BT into to touch

 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Sky support

Posted by a Superuser, not a Sky employee. Find out more

@gappyuae 

 

Sky don't do sales by online chat. As most isp's. You would need to follow the link below and click on i need more help

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
gappyuae
Topic Author
This message was authored by gappyuae This message was authored by: gappyuae

Re: Sky support

Great thank you. 

 

That was my fear that they don't don't engage directly with potential customers. 

 

Thank you. 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Sky support

Posted by a Superuser, not a Sky employee. Find out more

@gappyuae 

 

Just wondering apart from today how are sky going proactively contact you when they don't have any contact details.

. You do have to ring them.

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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