27 Nov 2022 10:40 PM
I had to split my 2.4 and 5ghz networks to troubleshoot a device not connecting, this resolved the issue but I now need to re-sync so that both the 2.4 and 5ghz are "meshed" together again under the one SSID.
When I click the sync 2.4 and 5ghz networks button and save, the router kicks me out and doesn't resync.
any ideas on how to resolve this?
27 Nov 2022 11:12 PM - last edited: 27 Nov 2022 11:13 PM
@McT86 Your best bet is to use an ethernet connected device,
trying to configure a router especially it's wireless settings over wifi is not recommended!
Also avoid any iOS client device, as there are compatibility issues with sky's router gui,
Other than that, a different browser or incognito mode might help you out.
Tom...
27 Nov 2022 11:12 PM - last edited: 27 Nov 2022 11:13 PM
@McT86 Your best bet is to use an ethernet connected device,
trying to configure a router especially it's wireless settings over wifi is not recommended!
Also avoid any iOS client device, as there are compatibility issues with sky's router gui,
Other than that, a different browser or incognito mode might help you out.
Tom...
29 Nov 2022 12:42 PM
Thanks - connecting with a non iOS device worked a treat!!
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