01 Sep 2023 09:43 PM
The sky router cable is providing no power how do I order a new one or where can I get one from?
01 Sep 2023 09:55 PM
Posted by a Superuser, not a Sky employee. Find out more@Blee1 Was thre router working before and just switched itself off or did you hear any noise from it before it failed?
01 Sep 2023 09:58 PM
We were on hol it went off wed as the ring doorbell was offline.
01 Sep 2023 09:59 PM
Posted by a Superuser, not a Sky employee. Find out more@Blee1 So it will not power on at all? Have you tried it in another socket to see if it works or not?
01 Sep 2023 10:10 PM
Yes the plug socket is fine must be a fuse but it's a solid plug so can't change the fuse.
01 Sep 2023 10:23 PM
Posted by a Superuser, not a Sky employee. Find out more@Blee1The quickest way to get this resolved is to give Sky a call in the morning they are open at 7am, just dial 150 on your landline phone and listen through the voice prompts.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion