Sky max hub poor wifi coverage

[JamesB5]

Hi, ive recently switched over from BT where i didnt have any issues with coverage but since the swap i have had trouble getting and keeping WIFI signal in different parts of the house even though router is in the exact same position? Is this a common issue? And are there any known fixes/tweaks to improve it? 

TIA,

James

[jamesn123]

Hi @JamesB5 

Generally the BT hub has better coverage than the Sky hub so its not an uncommon issue. Solutions would be to obtain boosters from Sky or use a 3rd party router/booster. If you want boosters from Sky you must have the Broadband Boost or Max addon.

[Daniel500]

Does sky recommend using any specific 3rd party routers to fix this issue? 

[TimmyBGood]

@Daniel500 

Sky just states it won't provide support for non-Sky routers.

You'll find extensive discussion of such hardware in their forum.