Discussion topic: Sky is **bleep**

This message was authored by Kelsey8 This message was authored by: Kelsey8

Sky is **bleep**

My activation date was yesterday I got  text saying it was all set up only to find out it's not working as the ont isn't showing any pon light as a new customer I can say this experience is  awful needs to be sorted out clearly they need to have an open reach engineer to start doing pre activation day checks just to make sure they catch any problems before they arise so unprofessional 


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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky is **bleep**

Posted by a Superuser, not a Sky employee. Find out more

@Kelsey8  What colour are the lights on the ONT just now. You should have 3 green lights and no red lights.

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