30 Apr 2024 02:30 PM
Our broadband keeps dropping out, we have reset the router and done everything that you ask us to do normally and its still cutting out. This is not ideal when working at home. Your tests you run are not correct and don't show any issues when there is one
30 Apr 2024 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more@Rob+FC The next time it drops out can you not re-start the router if possible. But follow the information in the link below please.
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion