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Discussion topic: Sky is **bleep**
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This message was authored by: Kelsey8
Message posted on 30 Apr 2024 02:27 PM
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Sky is **bleep**
My activation date was yesterday I got text saying it was all set up only to find out it's not working as the ont isn't showing any pon light as a new customer I can say this experience is awful needs to be sorted out clearly they need to have an open reach engineer to start doing pre activation day checks just to make sure they catch any problems before they arise so unprofessional
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Apr 2024 02:31 PM
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Re: Sky is **bleep**
@Kelsey8 What colour are the lights on the ONT just now. You should have 3 green lights and no red lights.
If someone has helped give them Like.
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