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Discussion topic: Sky internet off M38

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This message was authored by Jaymo This message was authored by: Jaymo

Re: Internet down in Salford

OMG sky gonna get the wrath of me if it ain't sorted tomorrow! I WFH so essential! 

This message was authored by Annaco This message was authored by: Annaco

Broadband down- **bleep**

M28- wifi not working. Reset router. Still dropped. Broadband checker says all is well but no connection. Very poor form sky. An update would be appreciated considering how much I pay for assurance of a constant speed connection. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No Wifi m28

Posted by a Superuser, not a Sky employee. Find out more

@Jaymo wrote:

Sky get it sorted!!! 


@Jaymo 

For your information Openreach are responsible for fixing it not Sky. WFH has no relevance to it being fixed as Sky Broadband is a domestic service. Openreach have a target  fix time of 2 working days. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by West This message was authored by: West

Re: Sky internet off M38

Yes off here M38 

This message was authored by mae-3 This message was authored by: mae-3

Re: Broadband down- **bleep**

@Annaco 

 

There is an outage in the area which I no doubt Openreach are working on to restore service ASAP.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband down- **bleep**

Posted by a Superuser, not a Sky employee. Find out more

@Annaco  You are not alone. It is an area wide outage.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Sarker This message was authored by: Sarker

Re: Sky internet off M38

Same here it's completely not working its frustrating! M38 area here

This message was authored by Sarah162 This message was authored by: Sarah162

Re: No Wifi m28

@Jaymo 

IMG_4934.png

This message was authored by A+Alker This message was authored by: A+Alker

Re: Sky internet off M38

Would this be the reason why the wifi light is off/orange on my box? I've tried everything to get it back on?! We are in m29

This message was authored by Jaymo This message was authored by: Jaymo

Re: Sky internet off M38

Yes, exactly the same here. Been trying to reset it for the last hour. Don't waste your time. Clearly a wide issue 

This message was authored by Jaymo This message was authored by: Jaymo

Re: No Wifi m28

Thank you. It's sky who take my money so it's their fault. 

This message was authored by Jlammbo This message was authored by: Jlammbo

Re: Sky internet off M38

When I spoke to them they said it was a Salford-wide issue 

This message was authored by moggsy78 This message was authored by: moggsy78

Re: Sky internet off M38

home from work and its still off M28!

This message was authored by Jlammbo This message was authored by: Jlammbo

Re: Sky internet off M38

Back up and running in M28 now 👍🏼

This message was authored by moggsy78 This message was authored by: moggsy78

Re: Sky internet off M38

yep back on m28 here too

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