Sky installed 5 days ago its fine-- now I cant use the land line or my printer getting very stressed

[Comdumb]

They activated the broadband last fri but that deactivated my printer and land line phones? Getting very stressed trying to use their labrynthine  help mechanisms -- they said everything would be straightforward --it never is is it

[TimmyBGood]

@Comdumb 

Typically a phone handset or DECT base station will plug into the rear of the Sky Hub.  Internal telephone extension sockets won't function any more: that's a side effect of the move to digital telephony.

[Comdumb]

Thanks-- as a total computer etc nerd -- I eventually worked it out-- it would have been so much easier if threir engineers had pointed it out or even done it when they were here -- it took me about30 seconds once i had worked out why the old sockets were not providing a signal

[Comdumb]

any ideas why the printer -- a newish HP has ceased working-- it seems to be picking up a wifi signal?

[Highlinder]

@Comdumb  If you have the newer white router from Sky it is set default to WPA3 and not WPA2.