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Discussion topic: Poor WiFi signal

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This message was authored by: Claireification

Poor WiFi signal

Recently switched to SKY broadband. Really disappointed so far!  The WiFi signal is poor as I expected. We were previously with Vodafone and had four boosters. SKY have sent one, but said they won't send anymore without an engineer visit. I can't spare the time to wait in for an engineer!  I know we need more boosters and I know where they're needed. Only option now it seems is to cancel and either go back to Vodafone try someone else. 

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This message was authored by: TimmyBGood

Re: Poor WiFi signal

Posted by a Superuser, not a Sky employee. Find out more

@Claireification wrote:

 SKY have sent one, but said they won't send anymore without an engineer visit.


That's as stated in the terms of the 'Enhanced Wall to Wall WiFi Guarantee'.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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