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Discussion topic: Sky hub needs reset alot

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This message was authored by Tea2 This message was authored by: Tea2

Sky hub needs reset alot

Keep having to reset sky hub,loses connection nearly every night and seems to drop alot

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky hub needs reset alot

Posted by a Superuser, not a Sky employee. Find out more

@Tea2 loss of connection overnight can be down to line maintenance which is unavoidable. Resetting the hub fully means you lose the log files etc so its difficult to know why you lost the connection. If the line is down the hub should reconnect on its own the only real reason to have to reboot a Sky hub is to get it to optimise its wifi channel choice. Resets should only be necessary to try to clear a fault

 

If you post your hub's stats taken while connected forum members msybe able to help see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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