0

Discussion topic: Sky hub keeps dropping connection

Reply
This message was authored by TomJM This message was authored by: TomJM

Sky hub keeps dropping connection

My sky max hub keeps dropping its Internet connection periodically, a reset (via http://192.168.0.1 interface) seems to fix it but then the connection is dropped again.

 

I have restored to factory and rebooted the fibre wall unit.

 

To note, this is different from the issue others have experienced with the wifi SSID being invisible. I can connect to the router via wired or wireless but the Internet connection drops out. Sometimes it last 10 minutes, sometimes 5.

 

There are no reported issues locally according to the diagnostic tool. Also there's nothing obvious in the rooter logs.