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This discussion topic has been answered Discussion topic: Sky fibre ONT cable to Sky Max Router not long enough

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This message was authored by: cfriisy

Sky fibre ONT cable to Sky Max Router not long enough

Just needing a little help.  We've recently had full fibre installed.  Due to positioning with the fibre cable the Sky Hub had to change rooms and we had a new Sky Max Hub to replace it.  Have noticed a small difference in the reach of Wi-Fi in the house so want to move the Hub to a better place but not far from where it is now.  Unfortunately the cable running from the ONT to the Hub isn't long enough.  Is there a longer cable available, or one that can be bought?  Many thanks.


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This message was authored by: GD1 Answer

Re: Sky fibre ONT cable to Sky Max Router not long enough

Posted by a Superuser, not a Sky employee. Find out more

@cfriisy  You can purchase a Cat5E (minimum category needed) ethernet cable at varying lengths from any decent electrical retailer or online.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: GD1 Answer

Re: Sky fibre ONT cable to Sky Max Router not long enough

Posted by a Superuser, not a Sky employee. Find out more

@cfriisy  You can purchase a Cat5E (minimum category needed) ethernet cable at varying lengths from any decent electrical retailer or online.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: cfriisy

Re: Sky fibre ONT cable to Sky Max Router not long enough

That's great, thank you.  I've just had a quick look - would a Cat6E cable be better then?  Have no clue about this type of technology but it's roughly the same price on Amazon as the Cat5E, lol.

This message was authored by: jamesn123

Re: Sky fibre ONT cable to Sky Max Router not long enough

Posted by a Superuser, not a Sky employee. Find out more

@cfriisy 

Cat6e is overkill for that use. Cat6 would be what you probably want

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: cfriisy

Re: Sky fibre ONT cable to Sky Max Router not long enough

Is there much difference then between the Cat5E and Cat6?  Only asking as making sure I get the best equipment for my Husband and Son who are avid gamers, lol.  It's just a shame that sky don't provide longer cables as the placements can be quite limited (as I've now found out).

This message was authored by: jamesn123

Re: Sky fibre ONT cable to Sky Max Router not long enough

Posted by a Superuser, not a Sky employee. Find out more

@cfriisy 

The main difference between Cat5e & Cat6 is it has increased bandwidth, so with Cat6 you can run speeds up to 10Gbps, whereas Cat5e is up to 1Gbps. If you dont plan on getting broadband faster than 1Gbps, or running a local device like a NAS higher than 1Gbps, then Cat5e is plenty. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: cfriisy

Re: Sky fibre ONT cable to Sky Max Router not long enough

Ok, so slightly lost with the technical terms of broadband speeds, lol, our broadband is Sky Full Fibre 150 so which would be better for that?  Again, just making sure I do everything right and the best to keep the household happy, lol.

This message was authored by: jamesn123

Re: Sky fibre ONT cable to Sky Max Router not long enough

Posted by a Superuser, not a Sky employee. Find out more

@cfriisy 

Cat5e is more than sufficient 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: cfriisy

Re: Sky fibre ONT cable to Sky Max Router not long enough

That's great, thank you for your help 🙂

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