Discussion topic: Sky equipment
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Message posted on 19 Nov 2024 01:24 PM
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Sky equipment
Hi,I didn't realise I had to return the old sky hub when I had a new one. I know longer have the old one
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All Replies
Message posted on 19 Nov 2024 02:04 PM
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Re: Sky equipment
Hi @Shaz02
Returning your old Sky equipment is part of the T&Cs you agree to when taking out a contract. Its likely Sky will hold you liable for any charges.
I have escalated your post to chat with a Sky rep, lookout for a chat bubble on the forum and engage with Sky there, explain whats happened and they might let you off.
Myself & Others offer our time to help others, please be respectful.
Message posted on 20 Nov 2024 04:22 AM
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Re: Sky equipment
No,unfortunately they are going to charge me £53. I've never returned one before.
Message posted on 20 Nov 2024 06:31 AM
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Re: Sky equipment
@Shaz02 wrote:
No,unfortunately they are going to charge me £53. I've never returned one before.
Cancellation of non return fees are entirely at Skys discretion.
https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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