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Discussion topic: Wi-Fi issue

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This message was authored by Gesumner-Miles This message was authored by: Gesumner-Miles

Wi-Fi issue

No connection. Service checker states no issues. Regular occurrence!

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This message was authored by caesarome This message was authored by: caesarome

Re: Wi-Fi issue

Posted by a Superuser, not a Sky employee. Find out more

@Gesumner-Miles 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

 

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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