Sky broadband connection down for the last 8 hours.

[RoniKush]

Hi

I have had no service here in Leiston for the last 8 hours now, tried every step and reset possible. 
I have the black router, I can't find service status online but I did see a post on X from Sky saying service would be down in leiston but only from 00:00 - 06:00 but that was yesterday. 

Any help greatlly appreciated this is costing me money with my business. 

[TimmyBGood]

@RoniKush 

You'll need to log the issue with Sky.

If the individual Openreach circuit to your address has a fault then unfortunately it's unlikely to be resolved this side of the Bank Holiday.

Business use isn't covered by a domestic broadband contract, and even Sky Business Broadband essentially has the same terms and conditions.