13 Nov 2023 05:34 PM
I had to do a WiFi check and my booster wasn't working properly. I spoke to a sky operative who said he would send a new one as mine was old.
It is a lot different than the old one. Before I send the old one back is this the correct booster?I was told my sky booster was too old. This one came today, it is a lot different from the old one. Is it correct? I don't want to send the old one back if it isn't right.
Thanks
13 Nov 2023 05:50 PM
Posted by a Superuser, not a Sky employee. Find out moreIf your Sky Hub is the same shape (but in black plastic) then that's definitely the correct booster.
13 Nov 2023 05:50 PM
Posted by a Superuser, not a Sky employee. Find out moreIf your Sky Hub is the same shape (but in black plastic) then that's definitely the correct booster.
13 Nov 2023 06:17 PM
The router that plugs into the telephone line is the same shape but black.
14 Nov 2023 11:12 AM
Posted by a Superuser, not a Sky employee. Find out moreThen yes that is the correct model of booster for your router and you should not be using any other model as it can cause issues
15 Nov 2023 02:17 PM
The newest ones do no longer have ethernet port. I was pretty upset about that, and moved to EERO 6 Pro devices as I needed an ethernet port for my work laptop.
15 Nov 2023 03:05 PM - last edited: 15 Nov 2023 03:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@svander1 wrote:
The newest ones do no longer have ethernet port.
Just for information: that's an additional release of the SE210 Sky Broadband Boooster (presumably a subsequent manufacturing batch) rather than a distinct new model.
The 'newest ones' would technically be the Max 'pods'.
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