15 Nov 2023 04:09 PM
I would like to use a custom TP-Link Archer BE800 Wi-Fi router with Sky Fibre Broadband. However, I'm unable to get an internet connection with it. Any help would be greatly appreciated. Thank you!
15 Nov 2023 05:19 PM
Posted by a Superuser, not a Sky employee. Find out more@mabalenk most TP-Link routers do not support the required DHCPv4 Option61 Sky use over the WAN interface. You might suceed by configuring your router to use DHCPv6 PD which works on most but not all exchanges. Asus and Netgear routersxare easier to configure.
Its worth updating the routers firmware to see if TP-Link have added the Option 61 support.
15 Nov 2023 05:27 PM
Thank you for your help. I'm in touch with TP-Link now regarding the firmware update. Can you please elaborate what is PD?
15 Nov 2023 05:30 PM
Posted by a Superuser, not a Sky employee. Find out more
Prefix delegation on a tp link ax router
Tp link AX is on latest firmware
IPV6 on (advanced menu option)
Dynamic IP (SLAAC/DHCPv6)
advanced settings: DHCPv6
prefix delegation enabled
DNS address: get dynamically from ISP
IPv6 LAN
SLAAC + stateless DHCP
MAC Clone: Use Default Mac address
15 Nov 2023 05:46 PM
Thank you! Let my first update my firmware and try the settings you suggested.
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