0

Discussion topic: Sky app and this website telling me different things

Reply
Avatar for Jeffve150
Level 1 icon
What's this?
This message was authored by: Jeffve150

Message posted on ‎14 Feb 2024 12:15 PM

Sky app and this website telling me different things

My app tells me there is an outage in my area.

This website says there are no known outages.

 

The bottom line is, ten minutes ago I was kicked off a work call and had two orange lights on my router.

 

Is there an outage or not?  Or do I have to go through the whole hassle of restarting everything yet again?

Report post
Post 1 of 3
397 Views
0 Likes
Reply
Reply

All Replies

Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎14 Feb 2024 12:20 PM

Re: Sky app and this website telling me different things

Posted by a Superuser, not a Sky employee. Find out more

@Jeffve150 

 

What area are you in?

 

You could use the service checker on your my sky app using 4g/5g data and it will still run the check giving you the ability to book an engineer if an external fault is located

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 3
392 Views
0 Likes
Reply
Avatar for Jeffve150
Level 1 icon
What's this?
Topic Author
This message was authored by: Jeffve150

Message posted on ‎14 Feb 2024 12:21 PM

Re: Sky app and this website telling me different things

We're in MK45 - green lights are back for now but will run that checker again and see

Report post
Post 3 of 3
384 Views
0 Likes
Reply
Reply