Discussion topic: Sky Wifi keeps dropping out. Old router problem

This message was authored by: MartinFP · ‎21 Apr 2024

I have had a Sky router for at least 7 years and it is now dropping wifi, physically conencted computers seem fine. Sometimes having to reset the router multiple times a day. I suspect it is the router due to it's age. How do I contact Sky to get a router change?

This message was authored by: cookiemonsteruk · ‎21 Apr 2024

@MartinFP

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Discussion topic: Sky Wifi keeps dropping out. Old router problem

Sky Wifi keeps dropping out. Old router problem

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