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Discussion topic: New customer fiber broadband

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Avatar for Eddydon
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This message was authored by: Eddydon

Message posted on ‎21 Apr 2024 05:25 PM

New customer fiber broadband

Hi all I'm new fiber broadband meant to go live tomorrow but have received a email saying the 6th of June before going live now is there problems thanks
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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎21 Apr 2024 05:27 PM

Re: New customer fiber broadband

Posted by a Superuser, not a Sky employee. Find out more

@Eddydon 

 

Could you enter your full address below and copy and paste the notes below the table

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood

Message posted on ‎21 Apr 2024 05:30 PM - last edited: ‎21 Apr 2024 05:31 PM

Re: New customer fiber broadband

Posted by a Superuser, not a Sky employee. Find out more
@Eddydon wrote:
 saying the 6th of June before going live now is there problems 

Presumably, yes, because that's a considerable delay.  The link which @cookiemonsteruk posted should return any relevant Openreach survey information on the address including the provisioning method.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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