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Discussion topic: Sky Q hub Ethernet Issue

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This message was authored by: LJM2

Message posted on ‎27 Dec 2024 03:14 PM

Sky Q hub Ethernet Issue

Only one of the ethernets ports seems to be working on my Sky Q hub? Any known fix for this? Can they hub be replaced.? 

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This message was authored by: TimmyBGood

Message posted on ‎27 Dec 2024 04:09 PM

Re: Sky Q hub Ethernet Issue

Posted by a Superuser, not a Sky employee. Find out more

@LJM2 

 

All Q Hubs are due to be replaced in 2025 anyway.  Sky would probably try to upsell you to a Max Hub, but personally I'd insist on a 'free' Sky Broadband Hub.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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