Discussion topic: Sky Max Hub not arrived yet
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Message posted on
21 May 2026
01:47 PM
- last edited:
21 May 2026
02:03 PM
by
Nimbob
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Sky Max Hub not arrived yet
Sky broadband ordered on 11th May. Installation date is 26th May however I have not received the Sky Max Hub.
[Removed]
My SKy app is showing as not dispatached yet, so I'm obviously concerned that engineer will tunr up on the 26th May and I will not have the Hub.
Moderator notes: Removed personal information
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All Replies
Message posted on 21 May 2026 01:53 PM
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Re: Sky Max Hub not arrived yet
Your post has been temporarily removed as you've posted your home address details on a public forum. It should return after moderation.
Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the activation date.
Once it has been dispatched you should be able to track through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.
They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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