Sky Max Hub - Additional Pods

[Ross39]

New Hub arrived today. I was under the impression that it came with pods to  boost the WiFi signal. How would I go about obtaining these as none arrived with the hub itself.  

[TimmyBGood]

@Ross39 

No pods are shipped with the Hub.  One is claimable following a telephone diagnosis under the terms of the Enhanced Wall to Wall WiFi Guarantee, with up to two more potentially installed during a wireless engineer visit.

Typically Sky will insist the Hub is in use for 14 days before the Guarantee is claimed. 

https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee 

[Ross39]

Do you know how I would contact sky to get one of these pods? The speed in one of our rooms is around 5 - 9 mbs. 

Thanks. 

[Chrisee]

@Ross39 give them a call if you have a phone connected to the hub dial 150 for a free call. Otherwise you can dind a number starting 03 by following the links under contact us at the base of the forum pages.