Sky Internet

[AA99]

Same in B17. Needs sorting ASAP as Christmas day needs Internet!

MySky shows I have no broadband account at all which makes tracking service status etc impossible

[JohnB16]

yes, totally down, 2 green and one amber light only. We're in Birmingham 

[Shazad3]

I’m in b16 one amber 2 green and 1 light  it green not connecting 

[cookiemonsteruk]

@Char070687 

@JohnB16 

Your posts have been merged with the main thread

[Rick+Rickster]

Let's all just assume nothing will happen today in terms of fixing this...

let's read a book

[TwoClouds]

My Sky Internet is down as well, what a Christmas present! Have performed a reset, both the ONT and the modern, still nothing... The MySky app can't perform a test so no luck there, and the online checker says they're isn't an issue in my area... Rubbish! 

[TwoClouds]

Yep B17 as well... What a Christmas present! Have performed a reset, both the ONT and the modern, still nothing... The MySky app can't perform a test so no luck there, and the online checker says they're isn't an issue in my area... Rubbish! 

[Chocgiraffe22]

No internet in B66. Only been a customer for 2 days. Very disappointed 

[TwoClouds]

My Sky Internet is down as well in B17, what a Christmas present! Have performed a reset, both the ONT and the modern, still nothing... The MySky app can't perform a test so no luck there, and the online checker says they're isn't an issue in my area... Rubbish! 

[Sarniya]

Same here in b17 internet went down around 5am been up since then trying to fix the connection . I turned it off restarted everything but still isn't working the internet is showing orange the whole time 🤦🏻‍♀️ 

[Rick+Rickster]

> I have been a customer for 2 days.

welcome to Sky!!!! you're going to have a wild ride!

[WINSTON6]

I have no Internet  since 5 a.m poor service I will cancel all services first thing in the morning

[Tee2002]

B66 no Internet connection as welll not good 

[Sjm12]

Anyone else experiencing internet problems in KA10 (Troon area)

[Rick+Rickster]

> I'm cancelling all services.

no, you're not, and you know it, there's no cheaper alternative...