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Discussion topic: Sky Hub

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Stu98765
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This message was authored by Stu98765 This message was authored by: Stu98765

Sky Hub

‎11 Apr 2024 09:58 PM

Hi over the past week my sky hub will just reset itself and then takes approx 3 minutes to power up again. I have carried out the service checker and every time it states that all is good. Any thoughts
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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Hub

‎12 Apr 2024 07:51 AM

Posted by a Superuser, not a Sky employee. Find out more

@Stu98765 assuming it is not just  a lose mains cable then if the hub is rebooting on its own it is faulty and needs replacing. Call Sky after checking the mains issue and report it and in all probability they will send you a replacement to swap out.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Stu98765
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Re: Sky Hub

‎12 Apr 2024 08:56 AM

Many thanks I will contact Sky
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