11

Discussion topic: Landline switch on the news?

Reply
This message was authored by Sherry2004 This message was authored by: Sherry2004

Landline switch on the news?

Does anyone know anything about the planned landline switch over thats due soon. We have a landline purely to maje the broadband work and its set to payg as we never use it. What is happening with SKY customers who have landlines?

Best Answers
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 

 

You are no longer using pstn and are already set up for internet calls.  It is only the old public switched telephone network (i think thats the full name) PSTN thats shutting down. Sky has been switching new customers since september last year to internet calls

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 

 

With effect from the end of 2025 pstn lines will cease.  However isp's are making plans already ie if you switch provider etc your new line will be provisioned using internet calls

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 

 

Sky, like all Openreach network ISPs, are working to transition all broadband customers over to Hub models which support Sky Talk Internet Calls: with around six million subscribers this is going to take a while, but has to happen before December next year as @cookiemonsteruk indicated.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Sherry2004
Topic Author
This message was authored by Sherry2004 This message was authored by: Sherry2004

Re: Landline switch on the news?

Many thanks so we should have plenty of notice given by Sky and poaaible replacements or instructions as to what's going to happen with the landlines.

How will that change the broadband link, how does that work as I am on the superfast broadband set up, via my phone line to the router and hub.

 

I suppose we will find out soon enough, just worried as my sky + box expired last week and I had no notice from Sky at all informing of it.

 

Many thanks

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 

 

If you already have the sr203 hub with the phone line into the back of the hub then there will be no change for you

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Sherry2004
Topic Author
This message was authored by Sherry2004 This message was authored by: Sherry2004

Re: Landline switch on the news?

I do have that Hub and my phone line is plugged into the back of it.

I was under the impression that by 2025 all phone lines will be obeselete, and I was wondering how will our brandband work without the phone wire plugged in. Ine is plughed in via the phone to the hub.

Sorry, I am abit new at all this and am happy to learn. Thanks

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 

 

You are no longer using pstn and are already set up for internet calls.  It is only the old public switched telephone network (i think thats the full name) PSTN thats shutting down. Sky has been switching new customers since september last year to internet calls

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Sherry2004
Topic Author
This message was authored by Sherry2004 This message was authored by: Sherry2004

Re: Landline switch on the news?

Oh! Ok so intenet calls are like teams and whatsapp calls, just not using that old phone set?

Sonwhat do we do with the old phones next year? Does it stay the same as payt and keep the handset connect to the hub?

 

I suppose sky will draw up a easy read 😊

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 wrote:

 

I was under the impression that by 2025 all phone lines will be obeselete


Terrestrial broadband will continue to require a data bearer cable: all of these will eventually be fibre-optic rather than the current copper, but the transition to that has a much longer timeframe than the switch-off of PSTN.  Copper cable will continue to supply some properties into the next decade.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 wrote:

my sky + box expired last week and I had no notice from Sky at all informing of it.

 


First the BBC, then ITV and now Sky have been advertising the end of SD channel availability since last year.

 

Mechanical failure of an antique box is different, and can happen at any time without warning.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chrisee This message was authored by: Chrisee

Re: Landline switch on the news?

Posted by a Superuser, not a Sky employee. Find out more

@Sherry2004 Sky's solution to the turning off of the old analogue phone system works with your old phone so it doesnt become obsolete.  It simply plugs into the back of the Sky hub rather than the phonecsocket on the wall. That doesnt change when your line is upgraded to full fibre. The only issue is the phone doesn't work in a power cut which affects people with some older alarms.

 

The switch has nothing to do with the internet as such as it happens so you dont have to learn to use any programs to make a phone call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Sherry2004
Topic Author
This message was authored by Sherry2004 This message was authored by: Sherry2004

Re: Landline switch on the news?

Thank you @Chrisee

 

This answer is great and all I needed. 😊

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion