Discussion topic: Sky Broadband Shield

This message was authored by: Fgibson808 · ‎16 Feb 2024

When trying to change my broadband shield settings (turn off safe search) I'm being met with an error message "We're sorry - there's been a problem).

is there a way to stop this?

This message was authored by: Chrisee · ‎16 Feb 2024

@Fgibson808 check you are signing in with the Sky id linked to the account. If yout using the My Sky app try the My Sky website or vice versa they both have off days if really stuck give Sky a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎16 Feb 2024

@Fgibson808 check you are signing in with the Sky id linked to the account. If yout using the My Sky app try the My Sky website or vice versa they both have off days if really stuck give Sky a call.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Sky Broadband Shield

Sky Broadband Shield

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