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Discussion topic: Setting up Gaming Router on Sky Broadband

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This message was authored by Sparktacus This message was authored by: Sparktacus

Setting up Gaming Router on Sky Broadband

Currently trying to get my new ASUS TUF-AX3000 V2 working with my sky broadband, but I keep getting the "Network cable disconnected error"

All the advice I can find seems to be around getting it working with fibre, any ideas what settings I need to use for Broadband?

And yes, the cable IS connected...


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Setting up Gaming Router on Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Sparktacus thst router does not appear to have a VDSL modem so cannot be connected to a broadband service over copper. You would need to either use the Sky hub to connect to the line and useca Double NAT set up or by a VDSL modem fortunately you can set up a cheap TP-Link modem router in bridge mode which is what most people do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Setting up Gaming Router on Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Sparktacus thst router does not appear to have a VDSL modem so cannot be connected to a broadband service over copper. You would need to either use the Sky hub to connect to the line and useca Double NAT set up or by a VDSL modem fortunately you can set up a cheap TP-Link modem router in bridge mode which is what most people do.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Setting up Gaming Router on Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Sparktacus wrote:


All the advice I can find seems to be around getting it working with fibre, any ideas what settings I need to use for Broadband?


For clarity, it's preferable to refer to part-fibre (FTTC) and full-fibre (FTTP)

 

https://helpforum.sky.com/t5/Broadband-Talk/Changes-to-how-we-talk-about-Sky-Broadband/ 

 

Both are types of broadband, and both involve fibre optic cable.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Setting up Gaming Router on Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Sparktacus wrote:


And yes, the cable IS connected...

 


Connected where?

 

Putting an RJ11 from a phone socket into that WAN ethernet port will (kind-of) fit, but definitely isn't going to work.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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