What's the expected speed you should be getting for your broadband under your current package? Also worth checking what speed you are getting as well to ensure it matches the expected or minimum speeed guarantee.
It sounds like your broadband speed just isn't fast enough to be able to support the streaming TV platform and gaming at the same time.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
