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Discussion topic: Samsung Tablet issue

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This message was authored by DEREK100 This message was authored by: DEREK100

Samsung Tablet issue

My Samsung Tablet is struggling to download a newspaper. Only an issue since tuesday.the my sky checker says the tablet is connected with an Ethernet cable. This is wrong it is not and never has been?
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Samsung Tablet issue

Posted by a Superuser, not a Sky employee. Find out more

@DEREK100 ignore that report there are bugs in thecsystem thatvsays what is connected. It is worth rebooting the tablet first as that can clear any issues causing the slow down

 

Assuming thst doesnt sort the problem check if other devices lijeca mobile phone have issues when in the same location as the tablet. It is also worth downloading a free app from tge Google Store called WiFi analyzer as that will show you all wifi networks  the tablet can see with the channel and signal strength. A neighbour's network on the same or adjacent channel will, cause interference so slowing downloads as data packets go missing. Rebooting the Sky hub msy stop that on the black Skybhubs you can choose to useca better channel avoiding inteference see Change your Sky WiFi channel

 

Do also consider thst the site you are connecting to maybe having a bad day.thst happens.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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