Discussion topic: SIRO/Broadband Issues - Dublin
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Message posted on 26 Feb 2024 02:27 PM
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SIRO/Broadband Issues - Dublin
Hi All
Sky stream customer and recently signed up to fibre BB via SIRO from SKY as eventually in my area. I am based in North County Dublin. Only have it 3 weeks and to date its been down for a full day the week before last and again today. Unable to work and when I callled " Its down in your area, and the engineers are working" " should be back in 24 hrs"
Surely this isnt a regular thing is it? Cannot be sustainable. My old provider albeit that powerful done the trick and was never down ( appreciate it wasnt fibre)
Any feedback is appreciated as we're probably going to have to cancel it at this stage. Hoping its really bad timing from our end.
Thanks
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Message posted on 26 Feb 2024 02:41 PM - last edited: 26 Feb 2024 02:43 PM
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Re: SIRO/Broadband Issues - Dublin
@GavinF1 wrote:
My old provider albeit that powerful done the trick and was never down ( appreciate it wasnt fibre)
Any feedback is appreciated as we're probably going to have to cancel it at this stage.
I don't know if the Republic is following the same route as the UK (I suspect it is) but here there's no mechanism to go back to a copper connection once full fibre is in place at an address. Changing provider is possible, but metallic circuits are finally on the way out after more than a century.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 27 Feb 2024 01:03 PM
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Re: SIRO/Broadband Issues - Dublin
Its possible you've just got unlucky with maintenance or faults. FTTP is a newly installed technology for residential premises in the UK & Ireland so will likely be subject to more frequent outages while these installs take place & the infrastructure matures.
Myself & Others offer our time to help others, please be respectful.
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