SIPL ALG

[Katie0105]

Anyone have any luck disabling SIP ALG? Or know a way to remove yourself. This is preventing me from working.

[TimmyBGood]

@Katie0105 

If you have a business VoIP phone and a white Max Hub, the issue is likely to be related to Map-T rather than SIP ALG.

[Katie0105]

We use Micro SIP but the guy at sky had no idea when I asked them to disable SIP ALG. I cannot make or receive calls via work due to this. 

[TimmyBGood]

@Katie0105 

If you have a white Max Hub, Sky requests you fill in the form linked from the pinned post at the top of this forum: it specifically refers to business VPNs but the same resolution appears to apply to business SIP phones (removal of Map-T IPv4 address sharing from the circuit)

[Katie0105]

Not vwry good with these kind of things but I can't see a form attached? 

[TimmyBGood]

@Katie0105 

The link is in this post 

https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/48... 

Some of the sections won't apply to a SIP phone issue: I've suggested that Sky modifies it, as this problem is occurring more frequently.

[Skull+Treaty]

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@Katie0105 wrote:

Not vwry good with these kind of things but I can't see a form attached? 

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@Katie0105 

Its the one in this post