Rubbish WiFi from Sky

[Nasher]

I can not understand why Sky's WiFi is so rubbish. I have Sky Broadband Super Fast 35 and while all tests show everything is all good, it is not in my opinion. Online streaming and gaming, including Sky's TV streaming package (Sky Ultimate TV) Is very poor and I don't get the coverage I was expecting. I switched to Sky because they were offering fibre optic, faster speeds and more coverage than what my original provider was giving but since switching it has been worse!! I was originally with Origin Broadband and TalkTalk before Origin. Both were none Fibre Optic and only gave me an average of 10 - 11 Mb/s and yet I got faster speeds and more coverage from these providers compared to Sky's so-called 38.0Mb/s "daily average". 

Am I the only one who thinks this?!

[GD1]

@Nasher   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[Trevor+A]

My Sky wifi is also rubbish. It keeop on dropping out on the main TV box. I recently upgraded to fast fibre and this meant Sky replaced my router and gave me Sky mesh extender boxes. I am sorry i ever upgraded and doiubled my cost as the service is awful.

I have had an engineers out twice but i know more than he does.

I am very close to cancelling as the service is worse than before.