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Discussion topic: Rubbish WiFi from Sky

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This message was authored by Nasher This message was authored by: Nasher

Rubbish WiFi from Sky

I can not understand why Sky's WiFi is so rubbish. I have Sky Broadband Super Fast 35 and while all tests show everything is all good, it is not in my opinion. Online streaming and gaming, including Sky's TV streaming package (Sky Ultimate TV) Is very poor and I don't get the coverage I was expecting. I switched to Sky because they were offering fibre optic, faster speeds and more coverage than what my original provider was giving but since switching it has been worse!! I was originally with Origin Broadband and TalkTalk before Origin. Both were none Fibre Optic and only gave me an average of 10 - 11 Mb/s and yet I got faster speeds and more coverage from these providers compared to Sky's so-called 38.0Mb/s "daily average". 

 

Am I the only one who thinks this?!

 

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This message was authored by GD1 This message was authored by: GD1

Re: Rubbish WiFi from Sky

Posted by a Superuser, not a Sky employee. Find out more

@Nasher   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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