This discussion topic has been answered Discussion topic: Router restarting
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Message posted on 19 Jun 2024 01:43 PM
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Message posted on 19 Jun 2024 02:10 PM
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@Poppy1973 assuming there isn't an issue with the connection of the hub to mains power if your hub is resatrting on its own it implies that the unit maybe faulty. When the hub reboots the leds go out and return over a period of 5 minutes. If it is a line issue only the internet connection light is affected.
Monitor the hub but if either issue continues give Sky a call to get it sorted.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 19 Jun 2024 01:56 PM
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Re: Router restarting
Could you post your router statistics
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 19 Jun 2024 02:10 PM
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@Poppy1973 assuming there isn't an issue with the connection of the hub to mains power if your hub is resatrting on its own it implies that the unit maybe faulty. When the hub reboots the leds go out and return over a period of 5 minutes. If it is a line issue only the internet connection light is affected.
Monitor the hub but if either issue continues give Sky a call to get it sorted.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 19 Jun 2024 02:13 PM
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Re: Router restarting
Thank you , I had a feeling it was going faulty
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