@Jason1232 I know you've said you tried different plug, do you mean aifferent socket, and assuming so, are all your sockets working?
If they are please post back and we'll be able to ask the Community Messaging team to reach out to you.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
